Any alerts sent from Neighbourhood Watch or Community Police will appear on this page of the website:
Do you feel safe online? If you are aged over 60 or registered disabled (aged 18+) and are concerned about your online safety; you can request a visit from one of our trained Online Safety Volunteers. You can ring 101 or email: firstname.lastname@example.org (Bobby Van Trust).
Be on the alert for scam calls, already one lady has had someone ring her pretending to be from TalkTalk informing her that they have picked up some suspicious activity on the account and would she please put her computer on so that they can make sure she is safe. Luckily the lady was on the ball and told the caller that under no circumstances was she going to give them access to her computer.
In view of the recent hacking scandal, many scammers will now jump on the bandwagon so we must all be very wary, and spread the word.
Action Fraud (National Fraud Intelligence Bureau) have notified us of two scams currently doing the rounds: Lloyds Bank Fake letters and emails purporting to be from PayPal.
Fake Bank Letters
Lloyds customers should be on the lookout for a new sophisticated fraud that involves fraudsters sending fake bank letters.
The convincing letters being sent are a replica template from Lloyds and include their logo, address and signature from a customer service representative.
The letter tells recipients that there have been some “unusual transactions” on their personal account and asks them to call a number highlighted in bold to confirm they are genuine.
When victims call the number, an automated welcome message is played and the caller is asked to enter their card number, account number and sort code followed by their date of birth. Victims are then instructed to enter the first and last digit of their security number.
The fraud was spotted by the Daily Telegraph who was alerted to it by a reader who had three identical letters sent to an office address. On separate occasions the Daily Telegraph ran some tests using fake details and were passed to fraudsters who claimed to be from a Lloyds contact centre. The bank has confirmed that the phone number and letters are fake.
The letters are essentially a sophisticated phishing attempt and serves as a warning to consumers to question written correspondence from their banks.
If you are ever suspicious about correspondence from your bank you should call the customer serviced number on the back of their card. To report a fraud and cyber crime, call us on 0300 123 2040 or visit http://www.actionfraud.police.uk/report_fraud
Paypal Scam: Please be aware that there is another scam doing the rounds where
e-mails, supposedly from Paypal, are being sent out asking people to confirm their details. I have checked with Paypal and this is definitely a scam and please do not respond but forward the e-mail to Paypal for investigation.
17th August 2016
Online shopping websites are being utilised by fraudsters to advertise nonexistent drones of various specifications for competitive prices.
Drones are personal flying devices that often carry cameras and can be navigated remotely by smartphones or hand-held controllers. Fraudsters are capitalising on their recent popularity and advertising non-existent drones at a lower value than their recommended retail price to tempt buyers.
After victims agree to purchase the drone, the fraudsters request payment to be paid via bank transfer saying that it will quicken the delivery process. After transferring the money the buyers never receive the drone and the fraudster blocks the victim to prevent further conversation.
How to protect yourself:
Check the validity of the post.
Avoid paying by bank transfer and instead use an online payment option such as PayPal, which helps to protect you.
Check feedback online by searching the associated phone numbers or email addresses of the seller. Feedback will give you useful information about recent transactions other buyers may have made.
If the item is below market value consider whether this is an opportunity too good to be true.
If you have been affected by this, or any other scam, report it to Action Fraud by calling 0300 123 2040, or visiting www.actionfraud.police.uk
12th August 2016
People selling their items on online platforms are falling victim to a new type of advance fee fraud. This involves a fraudster, posing as a buyer, sending an email to the seller (victim), agreeing to the full asking price of the item. They state that they are unable to collect the item themselves and will arrange for a courier to pick it up instead.
The fraudster then sends a fake payment confirmation email from a different email address, one which falsely purports to be from a payment platform. In the course of the email exchange, the seller/victim is requested to pay the courier fee. Once the payment is made the contact is broken, the item is not picked up and the money paid for the 'courier' is gone.
An example of the most recent emails received by the victim/seller, from the 'Buyer', read:
"I want you to consider this a deal as i am willing to pay your full asking price! i actually want to buy it for a family member who is urgently in need of it, i have checked through your posting and i'm fully satisfied with it. Unfortunately, i would not be able to come personally to view/collect, i work offshore as an instructor on a oil rig so i dont have time at all, but like i said i am 100% OK with the advert"
Be wary when buyers wish to purchase items at the full asking price without viewing them.
Check the validity of the payment receipt confirmation
Avoid paying an advanced fee if you are a seller; should you choose to use a courier, arrange your own.
Check feedback online by searching the associated phone numbers or email addresses of the seller/buyer. Feedback will give you useful information about recent transactions other buyers/sellers have made.
If you, or anyone you know, have been affected by this fraud or any other scam, report it to Action Fraud by calling 0300 123 2040 or visiting www.actionfraud.police.uk.
11th August 2016
Can I please remind everyone to be very careful and vigilant when out shopping. Although Melksham is a very safe place to live, work and shop, there are thieves out there just waiting for any opportunity to steal. My elderly neighbour came in yesterday to say that she had had her purse stolen from her bag whilst shopping in Lidls in Melksham, she was totally unaware of the crime until she got to the check out. Luckily she went straight to her bank and stopped her card, which had already been used in Devises to take money from her account, the bank has said they will refund this money as she did act very quickly, and she then informed the police. This crime can happen to anyone anywhere so please encourage everyone to be alert.
Neighbourhood Watch Community Area Co-ordinator for Melksham and District
10th August 2016
There have been a number of reports about the occupants of a white medium-sized van with the word "KIRBY" on the side going door-to-door in Chippenham. They are trying to sell carpet cleaners and similar products and often wear red baseball caps. We would like to make contact this group.
We have had multiple sightings of them in the Chippenham area recently and they may still be in the area. If seen please contact Wiltshire Police on 101 and let us know what time and where they were seen.
Please be assured - Kirby are a legitimate company working within the UK and we would simply like to contact the sales team working within Chippenham. Thank you for your assistance.
PCSO Sarah Moth 3997
3rd August 2016
The following vehicle has been seen acting suspiciously in a local pig farm any sightings should be reported to the police. The vehicle is a Black Toyota PRIUS registration SM57 TVZ it has also been accompanied by a large silver van type people carrier. Any information then please phone the police on 101 or crime stoppers on 0800 555 111.
20th July 2016
Fraudsters are impersonating telephone service providers and contacting their clients offering a phone upgrade on a low monthly payment contract. The fraudsters will glean all your personal and financial details which will then be used to contact the genuine phone provider and order a new mobile phone handset. The fraudsters will either intercept the delivery before it reaches the victim's address or order the handset to a different address.
•Never provide your personal information to a third party from an unsolicited communication.
•Obtain the genuine number of the organisation being represented and verify the legitimacy of the communication.
•If the offer is too good to be true it probably is.
•If you have provided personal information and you are concerned that your identity may be compromised consider Cifas Protection Registration.
If you have been a victim of fraud report it to Action Fraud on 0300 123 2040 or http://www.actionfraud.police.uk/
Police are urging residents to be vigilant following a reported telephone scam.
Wiltshire Council were made aware of a call to a resident last week in which the fraudster claimed to be calling from Wiltshire Council.
They talk initially about an accident they believe the person has been involved in, before stating that they are from the council.
People are being urged to be vigilant, never respond to unsolicited phone calls and do not give out any personal details.
If you receive a call of this nature, please put the phone down immediately and wait five minutes to clear the line as fraudsters can sometimes keep the line open.
Report any suspicious phone calls immediately via Action Fraud on 0300 120 2040 or visit www.actionfraud.police.uk.